Do you drive away customers inadvertently?

You may have a website that is fine and informative and otherwise gets the job done but there may be areas in it that could improve. Is it responsive—meaning adaptable to smaller screens like smartphones and tablets? If not that can turn away customers since over half of internet traffic comes from mobile devices these days.

Modern tragedy, pastel of cracked iPhone

Don’t have a site that breaks on mobile devices!

 

Or it may be something small and not that noticeable that bothers the people you are trying to target. Do you drive away customers inadvertently?

I know that when I encounter a site that takes too long to load I’m out of there. Or if music or a video starts to play the moment I land on the site and I didn’t expect it I’m gone. Then there’s the website that has the navigation in a different place on every page. That could definitely frustrate a would-be client/customer. These are some of the examples of ways your website could be driving away the people you want to attract.

If a feature is off-putting to your audience it’s not worth keeping. We can look at your site and recommend the tweaks needed to remove anything getting between you and your customers. It may be an easy fix and just the thing to get your business website helping instead of hurting you!

Avoiding Distractions

Do not get distracted from this topic by going to check out that message that just popped up or seeing what’s going on at Facebook! I have found a way to streamline my thoughts so they stay on topic for the length of time I need to get things done. The best way I do that is to time activities. I literally set a timer in my smart phone and work on say a client project for a set amount of minutes. Then I take a another timed interval to do something business-related like filing jobs such as I mentioned in last week’s blog. Of course I also need a fun break because all work and no play makes for a dull day! This way to reduce distractions works for me. What works for you?